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Active Listening

Active Listening

 June 14, 2022

Active listening is an essential piece of business communication, that enables employees, customers, and other stakeholders to feel that their perspectives are heard, acknowledged, and comprehended.

Active listening helps in gaining customer trust, building rapport, avoiding miscommunication, and accumulating valuable information critical to identifying customer's wants and needs, acts as a catalyst to long-term relationship building and driving sales.

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