Project Management & Managerial Skills | Business Communication & Selling Skills | Professional Banking Etiquettes Training

Training Solutions For Banking & Finance

We architect highly scalable and need based end to end training solutions, those are designed keeping in mind the specific needs of Retail, Corporate Banking & Financial Sector.
Knowledge Based Training

Knowledge Based Training

Skill Based Training

Skill Based Training

Behavioral and Attitudinal Training

Behavioral and Attitudinal Training


We believe your training requirements will naturally reflect the specific emphasis of your business. Set out below is a methodology for the development of high-performing Managers -whether they are in a client-facing role, the back office or portfolio management.


We believe that, in striving for the best performance, Manager’s must excel in three arenas :

  • Customer Knowledge
  • Product Knowledge
  • Relationship Management Skills

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  1. Retail Banking Basics
  2. Wealth Management Basics
  3. Company Induction
    • Branch Manager Induction
    • Relationship Manager Induction
    • Personal Banker/Front Desk Officer Induction
    • Sales Manager Induction
    • Sales Executive/Acquisition Team/ Business Development Executive Induction
  4. Domain Training
  5. System Training
  1. Process Training
  2. Product Training
    • Term Deposits
    • Credit Cards, Debit Cards, Prepaid Cards
    • Retail Assets, Retail Forex
    • NRI Banking
    • Current Accounts, Savings Accounts, Demat
    • Life Insurance, General Insurance, Mutual Fund, Gold Coins, Silver Bars.
    • Merchant Banking (Payment Gateway, EDC)
    • Corporate Banking, Business Banking
    • Microfinance, SME banking
  3. Risk Management
  4. Project Management

Our Service

  • Has depth and breadth of expertise and demonstrates this through projects and personnel selection.
  • Emphasizes current business practices in both products and services and adapts each training program to clients unique needs.
  • Brings energy, enthusiasm and commitment to excellence to all training projects.
Let our team customize a program, based on your specific business objectives, which can be aligned with your culture, vision, priorities and learning preferences of your staff. We can deliver any one of our skill enhancing courses on-site at your location, or off-site at an external venue.

Skill-based Training attempts to concentrate on developing and applying specific skills and behaviors. Learners must spend the majority of their training time engaged in learning, developing, and practicing skills in a variety of hands-on, real-life scenarios. Skill-based training will fall short if there is insufficient time dedicated to application of the skills and behaviors during the training. The ultimate objective of skills training is to not only enable the learner to acquire proficiency in the skill, but have the confidence to competently apply it on the job.

Skill Based Training Includes followings:

  • Customer Service
  • Selling Skills
  • Presentation Skills
  • Communication Skills
  • Interviewing Skills
  • Public Speaking
  • Telephone Etiquettes
  • Business Etiquettes
  • Time Management
  • Negotiation Skills
  • Key Account Management
  • Channel Management
  • Supervisory Skills
  • Business English & Business Writing skills
  • Business Communication
  • Performance Management
  • Analytical Thinking
  • Creative Thinking
  • Strategic Business Planning
  • Train the Trainer
  • Problem Solving
  • Decision Making
  • Coaching & Mentoring

The world of Behavioural Training is expanding and new innovations are being launched to find the perfect match between our needs and the behaviour required to achieve those needs.

Leading organizations across the world have gained competitive advantage and enhanced productivity by deploying behavioral training solutions. Wagons Learning carries out programs having an acute balance of science and psyche diagnostic study to identify skill gaps, develops customized content, delivers solutions through blended learning approach and carries out metrics-based evaluation for clients. Few of our behavioral training modules include the following:

  • Leadership Effectiveness
  • Personal Effectiveness
  • Managerial Effectiveness
  • Team Effectiveness
  • Stress Management
  • Work Life Balance
  • Women Empowerment
  • Change Mangement
  • Personality Development
  • Supervisory skills

Bank on Us to deliver the right training

We have conducted over 1200 workshops involving Retail Banking, Wealth & Risk Management training, Project Management training, Presentation Skills training, Business Communication training, Brand & Culture Management training, Relationship Skills training, Behavioral Skills, Goal Conversions training and more..

Hello! Get In Touch with Us.

Leave your contact details and Wagons Support Team will get in touch with you. We are available Monday to Saturday from 10AM to 6PM (IST)