Michael has over 20+ years of work experience in Sales, Leadership, L&D and Service Quality. He has a passionate belief that people are key to success in any organisation. Academically he is a BA graduate with Post Graduation Diplomas in Marketing and Human Resource. He is also a Certified PRISM (Brain Mapping) Practitioner and Belbin certified. Michael started his L & D career as a Sales Trainer (specializing in sales & Leadership training across different channels for varied industries), however in the last 7 years he has added multiple facet to his Training abilities through Behavioral & Soft Skills Training.